We collect information from you when you use our site, place orders, subscribe to our newsletter, or interact with our services. This may include your name, email address, shipping and billing address, phone number, payment details (processed securely), IP address, device info, and browsing data. We may also collect non-personal data like browser type and operating system to improve our services.
We use your information to process and deliver orders, communicate with you about orders or support, personalise your experience, send you updates (if you opt in), improve our services, and comply with legal obligations. We may also use your information to inform you about new t-shirts, hoodies, full sleeve collections, or special offers from Velshade.
If you subscribe to our emails, SMS or other updates, we may send you news about products, promotions, or events from Velshade. You can unsubscribe anytime by clicking 'unsubscribe' in emails or replying 'STOP' to SMS. We may use tools like Facebook Pixel or Google Analytics to deliver targeted ads. You can adjust your ad settings on those platforms to opt out.
We use secure servers, SSL encryption, and limit access to authorised personnel. Despite this, no online system is completely secure. If you suspect unauthorised access, contact us immediately. We retain data only as long as necessary and securely destroy or de-identify it when no longer needed.
We may transfer your information to partners or servers outside your country to deliver our services. By providing your information, you consent to this. We take reasonable steps to ensure overseas recipients protect your data in line with applicable laws.
We take reasonable steps to keep your information accurate and up to date. You can request to access or correct your personal information by contacting us at business4Velshade@gmail.com. We will respond within a reasonable time and provide access if practicable.
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new date. Please check regularly for changes.
If you have questions or concerns about this Privacy Policy, please contact Velshade at business4Velshade@gmail.com or call us at +91 73569 24029 / +91 73569 24028. Our address: Palakadavu, Neyyattinkara, Thiruvananthapuram, Kerala, India.